Repair Outlook Express when Sent Items folder freezes on opening

Outlook Express stores all its mails with same names as they are named in local folders list, with .dbx extension on your system’s hard disk. All the folders are then stored in a hidden folder named Store Folder. Any corruption caused to these folders can result in inaccessibility of some important email messages. In order to resolve this issue, you can rename or delete the corrupt folder. After this, Outlook Express will recreate the default email folders on next restart.

But if the files contain important data, make sure you have an updated backup copy of the folder before you delete it. In case any backup of the folders is absent, we suggest you to repair the corrupt folders by using Repair Outlook Express solutions. Consider a situation, when you run Outlook Express and you try to open Sent Items folder to view the messages within. The application freezes and nothing happens; the folder fails to open and forces you to close the application using Task Manager.

Although there can be number of reasons responsible for freezing of the folder, but the reasons for this Sent Items.dbx corruption might be:

  • Sent Items folder has increased its required file size. Usually, DBX files have default file size threshold of 2 GB

  • If you are using Windows XP SP1 or earlier, background compaction might just corrupt the DBX files specifically, if you have a slow PC. However, manual compaction can also bring corruption if interrupted

  • Unexpected system shutdown or application failure can make .dbx files consistent

In order to resolve this corrupt .dbx file issue, you need to try the following solutions:

  • Check for a valid DBX backup. If it is available, delete the corrupt Sent Items.dbx file and import items to the newly created file which Outlook Express creates after the folders are deleted and OE is started again. You can instead rename the file too

  • If the file backup is not available, then to retrieve your emails you need to repair Outlook Express using a third party robustly devised repair Outlook Express tool

Use third party repair Outlook Express software available with rich design and powerful repair functions that will help you repair Outlook Express in minimum possible time.